Privacy Policy for Curious Kids

Name: Curious Kids
Address: 4th Floor, Orion Avenue Mall, Bangalore, 560033, IN
Telephone: 08037710358
Price range: ₹₹

Effective Date: 19th February, 2026

Last Updated: 12th March, 2026

Introduction

Welcome to Curious Kids ("we," "our," or "us"). We are committed to protecting the privacy and security of our users, especially children. This Privacy Policy explains how we collect, use, store, and share information when you use the Curious Kids mobile application and visit our physical center located in Bengaluru, India.

Curious Kids is operated by SkyJumper Sports & Amusement Pvt. Ltd., and this policy applies to our mobile application (available on Google Play and Apple App Store), website (https://curiouskids.in), and in-center experiences.

Please read this Privacy Policy carefully before using our services.

Information We Collect

We collect the following types of information:

1.1 Personal Information Provided by Parents/Guardians

When parents or guardians register for our services, we collect:

Parent/Guardian Information:

Full name
Email address
Mobile phone number
Password (encrypted and securely stored)

Child Information:

Child's first name and last name
Date of birth / Age
Gender (optional)
Height and weight (for safety purposes and activity suitability)
Photograph (optional, for digital badge recognition and app profile)

Booking & Transaction Information:

Visit dates and times
Ticket type (Full Day, 3-Hour Pass, Birthday Party, School Trip)
Payment information (processed through third-party payment gateways; we do not store credit card details)
Curios balance and transaction history (earned and spent in-center currency)

1.2 Information Collected Automatically

Device Information: Device type, operating system, unique device identifiers, mobile network information
Usage Data: App features accessed, time spent on app, clicks, navigation paths
Location Data: Approximate location (city/region) based on IP address for center recommendations and localized content
Cookies and Similar Technologies: We use cookies and similar tracking technologies on our website and app for analytics and user experience improvement

1.3 Information Collected During In-Center Visits

Activity Participation: Records of zones visited, competitions entered, challenges completed, certifications earned, and Curios earned/spent
Performance Data: Competition results, challenge completion status, Gems earned, Stamps collected, Badges achieved
Photographs and Videos: We may capture photographs and videos during in-center activities for marketing, social media, digital badge recognition, and internal documentation. Parents can opt-out at any time.
Passport Data: Stickers, stamps, and achievements recorded in the physical Curious Kids Passport

1.4 Information from Third Parties

Payment Processors: Transaction confirmation and payment status
Social Media: If you choose to connect via social media (Facebook, Instagram), we may receive basic profile information as per the platform's permissions

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide Our Services

Register and authenticate users
Process bookings for visits, birthday parties, school trips, and events
Manage Curios currency, reward system (Stamps, Gems, Badges), and Passport tracking
Track in-center activity participation and performance
Facilitate certifications and skill-building programs

2.2 To Communicate With You

Send booking confirmations, visit reminders, and receipts
Notify parents about child achievements (Badges earned, milestones reached)
Respond to inquiries, support requests, and feedback
Send promotional offers, newsletters, and updates about new activities (you can opt-out anytime)

2.3 To Improve Our Services

Analyze app usage patterns and in-center activity preferences
Conduct internal research to enhance user experience
Develop new features, zones, and activities based on feedback and behavior

2.4 For Safety and Security

Monitor and ensure child safety during in-center visits
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations and enforce our Terms of Service

2.5 For Marketing and Promotion

Feature children who earn Badges on our app and social media (with parental consent)
Share photographs and videos from in-center activities on our website, app, and social channels (with parental consent)
Showcase testimonials and reviews

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

3.1 With Service Providers

We work with trusted third-party service providers who assist us in operating our app, website, and center, including:

Payment gateways (YPay)
Cloud hosting and storage providers (Microsoft Azure, Vercel)
Analytics services (Google Analytics)
Email and SMS communication platforms
Customer support tools

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 For Legal Compliance

We may disclose information if required by law, legal process, court order, or government request, or to:

Protect the rights, property, or safety of Curious Kids, our users, or others
Investigate fraud, security issues, or violations of our Terms of Service

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or app notification before such transfer.

3.4 With Your Consent

We may share information with third parties when you provide explicit consent (e.g., sharing achievements on social media).

4. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

Account Information: Retained as long as your account is active or as needed to provide services
Transaction Records: Retained for 7 years for accounting and legal compliance purposes
Activity & Performance Data: Retained for the duration of your membership and up to 2 years after account closure
Marketing Communications: Retained until you opt-out or request deletion

You can request deletion of your data at any time by contacting us at hello@curiouskids.com.

5. Children's Privacy

Curious Kids is designed for children aged 3-13 years, and we take children's privacy very seriously. We comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) where applicable.

Parental Consent

We require verifiable parental consent before collecting any personal information from children under 13 years of age. Parents can review, update, or delete their child's information at any time through the app or by contacting us.

Limited Data Collection from Children

We collect only the minimum information necessary to provide our services. Children cannot make purchases or share information publicly without parental supervision.

Parental Controls

Parents can:

Review their child's activity history and achievements
Manage notification preferences
Request data deletion
Opt-out of photograph/video capture and digital badge display

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols
Secure Storage: Personal information is stored on secure servers with restricted access
Access Controls: Only authorized personnel can access user data on a need-to-know basis
Regular Audits: We conduct periodic security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your information:

7.1 Access and Update

You can access and update your account information anytime through the app or by contacting us.

7.2 Data Deletion

You can request deletion of your account and associated data by emailing events@curiouskids.in. Please note that some information may be retained for legal or legitimate business purposes.

7.3 Opt-Out of Marketing

You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email, or by updating your communication preferences in the app.

7.4 Opt-Out of Photographs/Videos

You can opt-out of photograph and video capture by notifying our staff at the center or by contacting us.

7.5 Cookie Management

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect app functionality.

8. Third-Party Links

Our app and website may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. International Users

Curious Kids operates primarily in India. If you are accessing our services from outside India, please be aware that your information may be transferred to and processed in India, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website and app

The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Curious Kids

SkyJumper Sports & Amusement Pvt. Ltd.

Orion Avenue Mall, Fourth Floor,

Bengaluru, Karnataka 560033

India

Phone: +91- 08037710358

Email: events@curiouskids.in

Website: https://curiouskids.in

12. Consent

By using the Curious Kids app, website, or visiting our center, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you are a parent or guardian registering on behalf of a child, you consent to the collection, use, and sharing of information as described in this policy.

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